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Brendan Kelly

UX Director bringing structure, vision, and momentum to complex digital ecosystems. For 15 years, I’ve been aligning teams around outcomes that move organizations forward.

Quick links to the good stuff

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View resume

case-study

My latest project

case-study

How I’ve used GenAI

Hello, world!

I’ve spent 15 years directing UX work, guiding products, and shaping strategies that move the needle for both people and industry. I believe design thinking creates the most human solutions to business problems: it transforms uncertainty into direction and strategy into something people can actually sense. It clarifies what matters, removes what doesn’t, and helps organizations see themselves the way their customers do. When I lead a team, my aim is simple: create digital experiences that earn trust, build loyalty, and drive measurable outcomes.

 

When you work with me, you gain a UX leader who aligns teams around a shared vision, brings clarity to complex problems, strengthens design systems, and turns user insights into business results. You get a partner who can speak design, business, and tech fluently and knows how to bring those worlds together to build something that lasts.

That’s what I do. Learn more about how I do it.

Explore my approach

I’ve partnered with some of the world’s most recognized brands — from Fortune 500 companies to global innovators across technology, healthcare, energy, and financial services.

Verizon Business Logo
ExxonMobil LCS Logo
Corebridge Financial Logo
Cisco logo
Robert Wood Johnson Foundation Logo
Leqvio logo
Novartis logo
Mastercard Logo
GSK Logo
IDEC Logo
USPS Logo
Sam's Club Logo

People are talking

Here’s what collaborators and leaders have said about working together

Overwhelmingly year after year, I always hear praise that Brendan is brilliant, that he works well with others, that he brings energy and positivity to meetings and client presentations, and that he makes projects work smarter not harder. Team members all agree that having him in a meeting really does improve the work.

- VP, Experience Planning

Brendan goes above and beyond to really dig into any problem he is asked to solve and always comes back with a very insightful product. He is very articulate, passionate, and knowledgeable and that shines through when he is presenting or meeting with clients. All of our clients that have interacted with Brendan love his work and value his insight and feedback.

- VP, Director of Product Management

Brendan has a been a great leader on the UX front, often going beyond the request to deliver higher-quality thoughts on the projects he's involved with. He understands usability at an intrinsic level and is always able to convey those insights effectively to internal teams and clients alike.

- Senior Content Strategist

Brendan does a great job of walking clients through wires and explaining the reasoning of our recommendation. He assures them that our recommendation is the most optimal to achieve their goals. This helps build the trust of the client with the agency.

- EVP, Managing Director

I love to work with Brendan! I think what sets him apart is not only his willingness to take my feedback and incorporate it (or otherwise elegantly defend against it) but also his fantastic oratory skills. He is always remarkably articulate and reasoned in his design decisions and is a fantastic presenter. On top of it all, he is delightful, funny and witty.

- Senior Director of Digital Marketing

You made it all the way to the end?

You must want to see more.

View my Work

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Brendan Kelly

UX Director bringing structure, vision, and momentum to complex digital ecosystems. For 15 years, I’ve been aligning teams around outcomes that move organizations forward.

Brendan Kelly headshot

Quick links to the good stuff

running-man

View resume

case-study

My latest project

case-study

How I’ve used GenAI

Hello, world!

I’ve spent 15 years directing UX work, guiding products, and shaping strategies that move the needle for both people and industry. I believe design thinking creates the most human solutions to business problems: it transforms uncertainty into direction and strategy into something people can actually sense. It clarifies what matters, removes what doesn’t, and helps organizations see themselves the way their customers do. When I lead a team, my aim is simple: create digital experiences that earn trust, build loyalty, and drive measurable outcomes.

 

When you work with me, you gain a UX leader who aligns teams around a shared vision, brings clarity to complex problems, strengthens design systems, and turns user insights into business results. You get a partner who can speak design, business, and tech fluently and knows how to bring those worlds together to build something that lasts.

That’s what I do. Learn more about how I do it.

Explore my approach

Site logo

leadership

user experience

strategy

I’ve partnered with some of the world’s most recognized brands — from Fortune 500 companies to global innovators across technology, healthcare, energy, and financial services.

Verizon Business Logo
ExxonMobil LCS Logo
Corebridge Financial Logo
Cisco logo
Robert Wood Johnson Foundation Logo
Novartis logo
Leqvio logo
Mastercard Logo
GSK Logo
IDEC Logo
USPS Logo
Sam's Club Logo

People are talking

Here’s what collaborators and leaders have said about working together

Overwhelmingly year after year, I always hear praise that Brendan is brilliant, that he works well with others, that he brings energy and positivity to meetings and client presentations, and that he makes projects work smarter not harder. Team members all agree that having him in a meeting really does improve the work.

- VP, Experience Planning

Brendan goes above and beyond to really dig into any problem he is asked to solve and always comes back with a very insightful product. He is very articulate, passionate, and knowledgeable and that shines through when he is presenting or meeting with clients. All of our clients that have interacted with Brendan love his work and value his insight and feedback.

- VP, Director of Product Management

Brendan has a been a great leader on the UX front, often going beyond the request to deliver higher-quality thoughts on the projects he's involved with. He understands usability at an intrinsic level and is always able to convey those insights effectively to internal teams and clients alike.

- Senior Content Strategist

Brendan does a great job of walking clients through wires and explaining the reasoning of our recommendation. He assures them that our recommendation is the most optimal to achieve their goals. This helps build the trust of the client with the agency.

- EVP, Managing Director

I love to work with Brendan! I think what sets him apart is not only his willingness to take my feedback and incorporate it (or otherwise elegantly defend against it) but also his fantastic oratory skills. He is always remarkably articulate and reasoned in his design decisions and is a fantastic presenter. On top of it all, he is delightful, funny and witty.

- Senior Director of Digital Marketing

You made it all the way to the end?

You must want to see more.

View my Work

home

approach

Work

connect

Brendan Kelly

UX Director bringing structure, vision, and momentum to complex digital ecosystems. For 15 years, I’ve been aligning teams around outcomes that move organizations forward.

Brendan Kelly headshot

Quick links to the good stuff

running-man

View resume

case-study

My latest project

case-study

How I’ve used GenAI

Hello, world!

I’ve spent 15 years directing UX work, guiding products, and shaping strategies that move the needle for both people and industry. I believe design thinking creates the most human solutions to business problems: it transforms uncertainty into direction and strategy into something people can actually sense. It clarifies what matters, removes what doesn’t, and helps organizations see themselves the way their customers do. When I lead a team, my aim is simple: create digital experiences that earn trust, build loyalty, and drive measurable outcomes.

 

When you work with me, you gain a UX leader who aligns teams around a shared vision, brings clarity to complex problems, strengthens design systems, and turns user insights into business results. You get a partner who can speak design, business, and tech fluently and knows how to bring those worlds together to build something that lasts.

That’s what I do. Learn more about how I do it.

Explore my approach

Site logo

leadership

USer experience

Strategy

I’ve partnered with some of the world’s most recognized brands — from Fortune 500 companies to global innovators across technology, healthcare, energy, and financial services.

Verizon Business Logo
ExxonMobil LCS Logo
Corebridge Financial Logo
Cisco logo
Robert Wood Johnson Foundation Logo
Leqvio Logo
Novartis logo
Mastercard Logo
GSK Logo
IDEC Logo
USPS Logo
Sam's Club Logo

People are talking

Here’s what collaborators and leaders have said about working together

Overwhelmingly year after year, I always hear praise that Brendan is brilliant, that he works well with others, that he brings energy and positivity to meetings and client presentations, and that he makes projects work smarter not harder. Team members all agree that having him in a meeting really does improve the work.

- VP, Experience Planning

Brendan goes above and beyond to really dig into any problem he is asked to solve and always comes back with a very insightful product. He is very articulate, passionate, and knowledgeable and that shines through when he is presenting or meeting with clients. All of our clients that have interacted with Brendan love his work and value his insight and feedback.

- VP, Director of Product Management

Brendan has a been a great leader on the UX front, often going beyond the request to deliver higher-quality thoughts on the projects he's involved with. He understands usability at an intrinsic level and is always able to convey those insights effectively to internal teams and clients alike.

- Senior Content Strategist

Brendan does a great job of walking clients through UX strategies and explaining the reasoning of our recommendation. He assures them that our recommendation is the most optimal to achieve their goals. This helps build the trust of the client with the agency.

- EVP, Managing Director

I love to work with Brendan! I think what sets him apart is not only his willingness to take my feedback and incorporate it (or otherwise elegantly defend against it) but also his fantastic oratory skills. He is always remarkably articulate and reasoned in his design decisions and is a fantastic presenter. On top of it all, he is delightful, funny and witty.

- Senior Director of Digital Marketing

You made it all the way to the end?

You must want to see more.

View my Work